GTCallerID

Frequently Asked Questions


Table of Contents

  1. How do I install the GTCallerID Application?
  2. Where can I find my key codes?
  3. When will I receive my User Name and Reference ID so that I can activate?
  4. How will I receive updates?
  5. Why have I not received my Login information or Activated Program?
  6. Why does the program say Grant Access 2 times then exit?
  7. How do I use the GTCallerID Application?
  8. My email address has changed.
  9. I had to have my phone replaced and now the GTCallerID does not work on my new phone.

How do I install the GTCallerID application?

Upon purchase of GTCallerID, a message will be generated and sent to the email address you listed with Handango, containing your Email and Reference ID.  You will need this information, along with the 2 "Key Codes" that are generated from installing the initialization portion of the GTCallerID program.

 

In the zip file from the initialization portion of the MicrCam, there are 2 files:

README.txt
GTAct.jad
GTAct.jar

Using myJAL or WebJAL R01.01.02, transfer the 2 files (.jad & .jar) to your phone.


Instructions on using WebJAL

When the program starts it will list your 2 activation keys. The keys will be similar to this:
 

Example:  (These will not work in activation for your phone)
Key 1
4AA8E26F42124148FBF093D6E7AC23E3
Key 2
979511B7461514B6144F9F02B0434E5B

"Key Codes" will be used to generate a version that will run on your phone.  Please be sure to note these codes down.  If the "Key Codes" are entered into our web page incorrectly, the program will not run on your phone.

 

Once you have your Email, Reference ID and 2 "Key Codes", you will need to do one of the following Activation methods.

Activation Methods:
--------------------------------
1. WAP Activation
2. COMM Assisted Web Activation
3. Web Activation
--------------------------------

1. WAP activation
--------------------------------
WAP is possible for people with plans from Nextel that allow them to open socket connections. Enter your Email and Reference ID into the fields and press the WAP button and it will send your information to the server. The screen will display "Success" and the activated version will be emailed to you in approximately 10 minutes.

WAP socket connections are not the same as having internet access. If you are not sure you can try the wap activation. The only thing that will happen if you don't have socket connections in your rate plan is that the connecting screen will eventually display an error message. If you get the error message, you more than likely have a plan that does not allow socket connections, but if you have access to a computer on the internet you can follow the Web Activation instructions.

An activated version will be sent to you in a matter of 10 minutes after successfully entering your information.

Once activation is complete the GTCallerIDActivator midlet can be deleted from the phone.

2. COMM assisted Web Activation
--------------------------------

To reduce the possible errors in entering the activation keys, the COMM Assisted web activation method generates the URL for you so you can easily activate the product.  It uses the data cable and a program called HyperTerminal that is distributed with many versions of windows and a free trial version is also available at

http://www.hilgraeve.com/htpe/

Connect your phone to your computer using the USB or Serial data cable.

Start the HyperTerminal applications by selecting

Start -> Programs -> Accessories -> HyperTerminal -> HyperTerminal

or

Start -> Programs -> Accessories -> Communications -> HyperTerminal -> HyperTerminal

From within the HyperTerminal application, select the

File -> New Connection

menu item from the drop down menus located at the top of the application.

Choose a name as well as an icon for the new connection, something like “i730”, and click on the “Ok” button.

Select the Communication port the data cable is connected to, typically COM1 or COM2.  If you are using a USB cable look at Modems in the Control Panel and that will tell you what comm port the USB driver is using.

A properties dialog box appears. Configure the bits per second to coincide with the Baud Rate set on the i730 (usually 19200). Set the Data bits to 8, Parity to None, Stop bits to 1, and Flow control to Hardware.

From the keyboard, type the following AT command to turn on Java debug.

AT+WS46=252;+WS45=0;+IAPPL=2;D

You can cut and paste this into the HyperTerminal window.

It should respond with

OK

Now run the GTCallerIDActivator app, enter your Email and Reference ID, and select the COMM menu button.

This will generate a URL on the HyperTerminal screen that you can cut and paste into a web
browser and will activate your product.

Exit HyperTerminal and disconnect your phone.

An activated version will be sent to you in a matter of 10 minutes after successfully entering your information.

Once activation is complete the GTCallerIDActivator midlet can be deleted from the phone.

 

3. WEB Activation
--------------------------------
WEB Activation is accomplished by going to the following link

http://blakertp.homelinux.org/Activator/webact

Enter your Email, Reference ID and your 2 "Key Codes".  (Please check to make sure that you entered your information correctly.  Our site only allows 1 attempt.)  An activated version will be sent to you in approximately 10 minutes upon validation of your information with our database.

Once activation is complete the GTActivator midlet can be deleted from the phone.

Please also read the text file.

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Where can I find my Key Codes?

Key Codes are two 32 character numbers and letters that will be displayed on your phone when you install the activation app (the first part you get when you purchase at Handango).  They are not codes that we will send to you. 

If you cannot see your Key Codes, check to make sure that you are not running an inverted palatte.

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When will I receive my User Name and Reference ID so that I can activate?

Once your purchase is made through Handango, they send Greentech an email with your purchase information.  That information is automatically entered into our system and an email is generated.  That email will be sent to the email address you listed through Handango containing your username and password.  Emails are set to go out every 5 minutes.

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How will I receive updates?

Updates are generated automatically and emailed to the address you listed when purchased through Handango (Unless you updated your address with us).  Update Emails are mailed out at approximately 1 email every 30 seconnds.

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Why have I not received my Login information or Activated Program?

All our emails are generated and sent automatically.  If you have not received an email from us after purchasing the product with you User Name and Reference ID or the activated application after completing one of our activation methods, then you need to do one of the following:

1.  Change your email account junk mail/spam filter settings to allow URL's and Zip file attachments.  Then send us an email at greentech@nc.rr.com informing us that you did not receive our program and you would like us to resend it.

2.  Send us a different email address with less security.  We will manually change your email address in our records and all correspondences (updates and notices) will go to that account from then on.

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Why does the program say Grant Access 2 times then exit?

If it exits after the 2 grants then the keys that were used for activation are incorrect. Please run the Green Tech Aactivator and email me the corrected keys. The best way for me to received the correct keys is to use the COMM activation method in the readme.

I have started some help with the process at

 

http://blakertp.homelinux.org:83/cgi-bin/wiki.pl?CommPort

 

I am the only one that can update keys so the web forms wont work if you try to use them. Em ail me the coreected keys with your ref id and you will receive a version for those keys.

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How do I use the GTCallerID application?

Please read the User's Guide.


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My email address has changed.

Please send an email to greentech@nc.rr.com with the subject line of Email Address Change.  Give us your old email address and what you would like it changed to.

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I had to have my phone replaced and now the GTCallerID does not work on my new phone

Please send an email to greetech@nc.rr.com stating that your old phone was replaced.  You will need to also include the Key Codes for the new phone.  One Key Code should be the same as it was on your old phone.

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Revised: 06/11/04.